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What is business process reengineering (BPR)?

Business meeting

Business process reengineering (BPR) is an attempt of many companies to start a new stance. It improves organizational performance by bringing reform to the organization. They consider the factors that brought changes to the organization. BPR also understands how to reform them to improve work and find a new chance of success. Digital Transformation, Change Management, and Process Reinvention are other popular terms of it.


There are a lot of challenges when you try to grow a business. You need to stay in demand and keep up with the market. Business management is not as easy as it seems to be; at the end of the day, you will have to ask yourself, “How did it go today?” Growth and stability are significant factors to consider. Of course, our primary goal here is for continued growth and profit. We have business process management that will help you improve your organization’s processes. It also helps automate and standardize the existing ones.


How is it done?


These are the critical steps in business process reengineering:


  1. Define business process and outcomes.

    Identify the current state of your business and how it is doing. It is important to have a vision. Having a vision is the first step of Business Process Reengineering implementation. Because the vision sets the entire project’s tone. It will guide how you should do those things throughout the reengineering process. Notifying the team is necessary after defining the objectives and possible outcomes.

  2. Analyze the process of the business.

    Before deciding on the changes, we must analyze them in the best way. Find the possible root causes of the problem and identify significant organizational gaps. You need to select the process/es that you will be redesigning. Because when we already understand the problem, it will be easier to create solutions.

  3. Identify and Analyze Improvement Opportunities.

    Identifying the problems and their causes was first done. Now, we now need to find ways to address the organizational issues. They are the issues that are pulling the organization backward. Start from the smallest possible changes. Are your employees competent? Is the location of the business good and strategic? Are you supervising the whole organization well? Those simple questions will give us ideas on how to plan the whole redesigning process.

  4. Develop and test hypotheses.

    Start developing the solutions to the problems. These are solutions that will impact the workflow and meet the desired objectives. Testing changes and opportunities in the organization will come first before the implementation. The reengineered process should incorporate elements of the vision and expected outcomes.

  5. Apply the changes.

    The new processes will let us expect positive outcomes. And that it will bring considerable changes to the organization. Implementing changes like a redesigned plan to achieve dramatic improvement. Trying if it’s likely to be a great help. It is to start the new process and gain everyone’s support. Those are the management and the designer’s responsibilities.

  6. Track Changes.

    BPR is a never-ending cycle. Evaluating these implemented changes and performances comes next. This is to know the desired outcome of the reengineering process. Process redesign should be always monitored and adapted according to data or KPI’s. And we will be doing those regardless of the outcome.

Benefits of Business Process Reengineering (BPR)


Here are some of the reasons why business process reengineering is a must


  • There will be broad changes in the organization’s management. And these changes will include structure as a whole performance.
  • It develops the competency of the organization’s operations. As a result, it makes the organization’s processes and every part of the team productive.
  • Business process reengineering invites organizations to abandon conventional approaches to problem-solving. Instead, think for more effective solutions or ideas.


Reengineering helps organizations make noticeable changes. Changes in the speed and quality of their response to customer needs. Important to compete in today’s fast-changing marketplace.


How significant changes affect your organization


Business process reengineering (BPR) is not an easy concept to understand. But it re-evaluates the way businesses operate. Especially with customer experience is being the top priority.


Take this example:


David owns a restaurant business. His revenues and profits have been continuous to drop. He can’t fill the place with enough customers.


David looked for major solutions to reduce costs and think it would be a better move to lay-off workers. As he invested more in promoting the business on any platform, for he thought it could reach more people.


Even after a significant move like this, David’s restaurant was still in bad shape. He has the thought of giving up. But he still wants to try one more time for the restaurant is so close to his heart. It has also been a big part of their family’s history.


He went to a business conference, and he learned about business process reengineering. Now he is thinking that instead of focusing on service. He can redesign his restaurant’s organizational structure, services, and management. This is to cater more and meet his customer’s needs. The organization will need to redesign the whole business using automated tools. We call it business process automation. It is the automation of business processes through technology. And it will allow businesses to cut costs and increase productivity.




Business process reengineering (BPR) is a helpful management procedure. It has helped small businesses increase their business processes’ efficiency and productivity. Restructuring these processes will improve the general health of the organization. This will most likely save the business. It is imperative to plan your business in the right way. It doesn’t matter whether you’re a small or a big business. Anything could happen, and the best way to face these problems is to have a plan. BPR will never be an old move to consider. It will always be like a superhero, ready to rescue those business owners. Here, in Army of Me (AOM), we help business owners who want to scale and upgrade their systems. Using virtualization as the main driver for their success. Strategic improvement opportunities enable an organization to do new things in new ways. Strategic options allow and support an organization’s strategic objectives.


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Interested in BPR? We at ARMY OF ME, help small business owners restructure and re-imagine their strategies. We create resilient virtual solutions and innovate under existing market conditions. Army of Me would be happy to assist your organization with your concern.

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